FACTORS CONTRIBUTING TO DEVIANT BEHAVIOR AMONG EMPLOYEES IN SMALL-SCALE BUSINESSES

Abstract

Deviant behavior among employees in small-scale businesses (SSBs) can significantly disrupt organizational performance and employee relationships. A survey-based approach was used to collect data from 250 employees across diverse sectors, including manufacturing, retail, and services, using a structured questionnaire. The findings reveal that failing to complete assigned tasks intentionally, participating in theft, fraud, or sabotage, taking extended breaks, and engaging in workplace gossip or conflicts are key contributors to deviant behavior. ANOVA results demonstrate a progressive increase in explanatory power as additional predictors are included, with Model 4 explaining the highest variance (F = 18.521, p < .001). Regression analysis highlights the individual contributions of these predictors, with engaging in workplace gossip or conflicts showing the strongest negative impact (β = -.392, p < .001), followed by taking extended breaks or wasting time (β = -.437, p < .001). This study underscores the multifaceted nature of workplace deviance and emphasizes the importance of addressing these behaviors to foster a healthier and more productive organizational environment in SSBs. Practical implications include developing targeted interventions to mitigate these behaviors and promote a positive workplace culture.