HOW COMMUNICATION STYLES INFLUENCE CONFLICT RESOLUTION: THE MODERATING ROLE OF PERSONALITY TRAITS

Abstract

Communication styles is linked to social interactions of an individual involving conflict resolution skills. The present study is purported to investigate the link between communication patterns and conflict resolution skills and the moderating function of personality traits between the two constructs. The subset consists of three hundred adults from diverse areas of Pakistan. The instruments included in the study involves Communication Style Questionnaire (CSQ), Conflict Resolution Skills Inventory (CRSI), and Ten-Item Personality Inventory (TIPI). Outcomes showed that significant positive link is found between certain communication styles and conflict resolution while personality traits moderate the association between communication patterns and conflict resolution skills. In a nutshell, communication styles as well as personality traits have a profound impact on conflict resolution skills of a person.