THE IMPACT OF JOB STRESSORS ON JOB SATISFACTION THROUGH EMPLOYEE BURNOUT IN THE BANKING INDUSTRY OF PAKISTAN

Abstract

The purpose of this study is to investigate the mediating effect of burnout on job stressors and job satisfaction. The study was conducted in the banking sector of Pakistan, District Abbottabad. For the purpose of collecting data the random sample (n=211) from banks employees with self-constructed questionnaires. Workplace potentially is a significant cause of stress for bankers as they spend a great amount of time in their respective banks. Among many other factors, including employee well- being and satisfaction, it should determine the degree of employee satisfaction with their work. Stressors are uncertain and indicate the regular need of investigation, occurrence and provide unfavorable results, Workers think that how they do work in inadequate time, since the deadline is not reachable, the results shows exhaustion which are hinder for outcomes and lead employees towards new recommendation. A confirmatory factor analysis was conducted to assess the measurement scales. This study has limitations for future research with regard to the generalization of the findings because this study focused on a sample of Banks Employees from District Abbottabad. This study will provide some valuable information about employee burnout, exhaustion.