THE IMPACT OF REMOTE WORKING ON EMPLOYEE PRODUCTIVITY THE MODERATING ROLE OF JOB LEVEL

Abstract

The COVID-19 pandemic has led the remote work to skyrocket. The purpose of this study is to examine the various elements that influence the productivity (PR) of employees who work remotely in the IT sector software house in Pakistan, city Karachi. The data is collected through the utilization of adopted questionnaires where 193 IT sector employees and managers respond to questions related to remote work productivity. The analysis of the collected data is based on the method of structural equation modeling (SEM) of the Smart PLS, which helps to estimate the direct and moderating factors. The findings point out that the direct indicators including workload (WKL), work life balance (WLB) and social support (SS) have positive influence on the employee PR in the IT sectors of Pakistan. However, the study of the moderating variable indicates that job level (JL) is not significant variables. It provide support for social exchange theory. The findings of this study will help businesses of various domains in a variety of industries to understand the core factors that should be considered to enhance the overall PR of their employees while working from home. This paper answers the question remote working creates a positive impact on employees PR emerging market in Pakistan. This research enhances the existing body of literature by consolidating variables from previous studies into one comprehensive analysis and incorporating job level as a moderating factor.